Facebook vs. Google: How Marketers Can Learn Out Of the Recent Smear Campaign?
Competition is inevitable no matter what area you specialize in. Considering how it can keep you sharp and focused on providing the best possible service, it may even be safe to say that a little competition is good for business. All companies must have a competitive nature in order to survive, but we have seen competition take on a whole new life in the saga of Facebook vs. Google, a war between two of the internet’s biggest players and one that seems to get uglier by the day.
By: Fletcher Thompson
Facebook Admits to Playing Dirty
While it is currently sitting high atop the social networking ladder, Facebook has also found itself in the middle of controversy due to its questionable approach toward stamping out the competition. In early May, a suspicious email made its way into the inboxes of several prolific journalists and bloggers. The message, which was sent out by Burson-Marsteller, pretty much slammed Google’s name in the mud, alleging that the search giant had committed a major violation of user privacy.
With the internet community buzzing and scrambling to figure out the mastermind behind the mysterious email, it wasn’t too long before Facebook came out and admitted that it hired the public relations firms to do its bidding. According to the social networking company, Google utilized Social Circle, a feature native to its Gmail webmail client, to steal personal user information from Facebook and other sites for inclusion. Though many are surprised that the social network came out and admitted that it was involved in what is now infamously known as the “Google smear campaign“, it seems as if it had no other choice after the evidence reportedly dug up by news outlet The Daily Beast.
Things Could Get Even Uglier
The collision course Facebook and Google find themselves on has been in the making for some time now. Theses two powerful entities are competitors in numerous areas, including social, search, and online advertising among others. While the so called smear campaign obviously marks the most intense episode of the war up to this point, some have been predicting an all out showdown from the moment Facebook outpaced MySpace as the number social network. With Google looking to enhance its social profile, Facebook doing business with Microsoft, and both companies gearing up to invade the daily deal market, it is probably fair to conclude that this war could get even uglier in the very near future.
Welcome to Cut Throat Island
In the business world, competition is all about survival, and if you need another lesson on just how cut throat it can become, you got it with the recent developments in the war between Facebook and Google. For marketers, it is a perfect example of how some competitors are willing to pull out all the stops, even if it means playing dirty. Take it as a lesson on the importance of staying on your toes and being able to respond promptly to adversity. Google is strong enough to shake off Facebook’s blow and return the favor. How about your business?
About the Author:
Fletcher is a best practices activist and advocate for leading Web and permission-based email marketing services.
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