8 Heatmap Tools and Why / How to use them

Heatmaps visualize the stream of visitors on your website - showing hot and cold click zones. They provide an overall view of the activity and helps you to see every mouse movement and every click. It will improve web usability, conversions and revenue. In this post you will learn where you can find free services or tools, how and why you should use them.
heatmap 8 Heatmap Tools and Why / How to use them

Updates (+1):

  • 2nd september 2008: added phpmyVisites

Reasons to use heatmaps

  • See, where people don’t click and why. It helps to…
  • Optimize landing pages
  • Optimize link & advert placement
  • Minimize shopping cart abandonment
  • Maximize conversions of online forms
  • Predict how visitors will use your site in the future.
  • Simplify web usability testing
  • Short: Find problems and fix them to boost your web project!

How to understand and use heatmaps

As an example we will take a look at PatioSigns.com. A heatmap overlay on the right shows the pattern of user behavior for the sample page on left. If you don’t know what all these different colors mean, don’t worry, we will explain it below.

screenshot-psnormal 8 Heatmap Tools and Why / How to use them screenshot-psheatmap 8 Heatmap Tools and Why / How to use them

Colors

As you can guess by naming in heatmap, the colors show the density of userclicks. Cooler colors such as blue and green get less clicks. Warmer colors get the most clicks.

popularity_key 8 Heatmap Tools and Why / How to use them

The color key references the amount of participants whose eyes fixated on certain parts of the page. The red/orange/yellow areas are where the larger amount of the groupd looked most. The dark blue areas are where they looked least (Source: Poynter Online).

The red/orange color indivates that almost all subjects halted their gaze at that part of the page for at least a fraction of a second.

The yellow color indicates that more than half of all subjects haltered their gaze the part of the page for at least a fraction of a second.

Sometimes there is more used as colors to visualize the userstream. Crosses are used to represent a mouse click. A horizontal dotted line can represent where the page breaks on the computer screen. A red horizontal line can indicate how far down users scrolled before leaving the page.

Get on it and analyse

This isn’t as boring as it sounds. It is the most important and interesting part of analysis as I think, because it makes me breath faster if I see why people miss to click or do not see things I want them to see. I found a good walk through and what you keep in mind as you analyse.

Heatmap Tools and Services

Clickheat

A really good open-source tool which you can install on your server. No fees, full control!

Clickheat Heatmaps

Crazy Egg

A easy to use interface with nice effects like the confetti effect, a special kind of visualisation. There is a free plan, but you probably need to upgrade if you have more than 5.000 visits per month.

crazyegg_logo1 8 Heatmap Tools and Why / How to use them

FuseStats

Free, simple, and effective way to manage and anaylize your website statistics. It inlcudes a easy-to-use HeatMapping technology that can be used on every page of your site.

fusestats-logo 8 Heatmap Tools and Why / How to use them

Clickdensity

Real-time visitor tracking with different price plans (free for a small website).

clickdensity-logo 8 Heatmap Tools and Why / How to use them

heatmap 8 Heatmap Tools and Why / How to use them

phpmyVisites

A free and powerful open source (GNU/GPL) software for websites statistics and audience measurements including heatmaps.

phpmyvisites 8 Heatmap Tools and Why / How to use them

Feng-GUI

Awesome online tool. Just upload a picture  of a website up to 5MB and it will create a heatmap based on data collected on other websites.

feng-gui_logo 8 Heatmap Tools and Why / How to use them

Demo:

feng-gui-heatmap-300x200 8 Heatmap Tools and Why / How to use them

Wordpress Heatmap Plugin

Provides you with three new template tags for displaying a heat map in Wordpress (V. 2.3 or newer). It is similar to colored cloud tags.

wp-heatmap-plugin-300x300 8 Heatmap Tools and Why / How to use them

Conversionstats

A professional conversion tracking tool that enables you to get heatmaps as well. Prices start at $29.

conversionstats-logo 8 Heatmap Tools and Why / How to use them

Corunet. El blog

This is more for geeks. If you want to know how to make your own heatmap service, follow davids article. You can download the final code at the end of the tutorial.

At the end

I hope to have helped you to understand heatmaps and that your can improve your site or revenue. If you want to stay updated about more posts of this kind, why not subscribing to Knowtebook and get all information right in time?

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Whatever you want to say!

Knowtebook
Jun 10, 2011
No: 34 / ID: 8496

hey gerald. cool to hear that. do you have any other suggestions?


gerald
Jun 09, 2011
No: 33 / ID: 8487

I’ve used Clicktale’s free heatmap suite with 4 kinds of heat maps. although the free version works only on your most visited page. the combination of the heatmap with the recordings of visitors’ actual sessions was great.


James Nelmondo
Nov 19, 2010
No: 32 / ID: 7350

Am I the only one who finds the idea a little intrusive with regards to privacy? I know this is handy information, but knowing that much about my visitors makes me feel like a voyeur :P


Pradeep
Sep 22, 2010
No: 31 / ID: 6938

some of the “free” tools are no more free. one site is dead. would be great if you can update the post.


vijay
Aug 03, 2010
No: 30 / ID: 6633

This is excellent share which can be useful for all to improve the productivity…


Quero dinheiro
Jul 30, 2010
No: 29 / ID: 6608

I did not know half of these tools. good to know that there are people willing to share


essay topics
Jul 15, 2010
No: 28 / ID: 6513

Great tools!
They are excellent to know what can be improve in my sites.
I think that Google Anlytics give us a macro analysis, but using these tools we can have a micro analysis and it´s perfect to know exactly what´s happening with the page´s usability.
Thanks, great info! I´ve already subscribed the feeds.


Mahjong
May 04, 2010
No: 27 / ID: 6128

Excellent tools. Clearly showed all that is needed.


Criar site
Apr 27, 2010
No: 26 / ID: 6085

Great post, nice work


Busquem
Apr 22, 2010
No: 25 / ID: 6037

Very interesting this heatmap!
Thanks for information!
cya!


Contabilidade em Geral
Mar 06, 2010
No: 24 / ID: 5754

Congratulations!!!


Criação de Sites
Feb 21, 2010
No: 23 / ID: 5665

Thanks for post man. Congratulation!!


Paul Olyslager
Oct 15, 2009
No: 22 / ID: 5056

Nice article, found it through designbump… Just wanted to let you know that need to be carefull with the clickheat story. Apparently the plugin adds a little link into your webpages back to the website of Labs Media, which can conflict with some searchengines. It’s not difficult to remove the link, but I’m not really fond of this kind of strategy. If you want to read more you can go to my blog.
(http://www.paulolyslager.com/heatmap-hot-or-not)

cheers


codebounce.com
Jul 26, 2009
No: 21 / ID: 4566

Personally, I like phpmysites(now piwik). Both stats and analytics clubbed into one!

Also, posted this link to codebounce.com


Moda
May 26, 2009
No: 20 / ID: 4314

Very interesting Article
are to be congratulated
back another time!


Transportadora
Apr 27, 2009
No: 19 / ID: 4232

Love the congratulations of this site
I will come back more often
ahhh .. and explained to my friends!


Otimização de sites
Mar 23, 2009
No: 18 / ID: 4117

Great tools!
They are excellent to know what can be improve in my sites.
I think that Google Anlytics give us a macro analysis, but using these tools we can have a micro analysis and it´s perfect to know exactly what´s happening with the page´s usability.
Thanks, great info! I´ve already subscribed the feeds.


Knowtebook
Sep 24, 2008
No: 17 / ID: 2724

@Voos: Most of them are


Voos Baratos
Sep 24, 2008
No: 16 / ID: 2720

Hey guys! Are there any of these heat map services that are free?

Thanks!


Knowtebook
Aug 21, 2008
No: 15 / ID: 2177

@MikeWhoBikes: I personally would prefer clickheat as well, because it is free and more secure. on the other hand crazyhand is really easy to use. if you just want to try out heatmaps feng gui would be nice, i think. I would love to hear your experiences.


MikeWhoBikes
Aug 20, 2008
No: 14 / ID: 2174

Great article; I’ve never tried heatmaps before but I think I might have to check them out. Do you have one recommendation out of the list that stands out from the others? I’m thinking of giving Clickheat a try because I like keeping the data on my own server without worry of costs appearing in the future.


Knowtebook
Aug 18, 2008
No: 13 / ID: 2125

Hey Jerome. Thanks for your feedback. We will add it shortly.


Jerome Gravel-Niquet
Aug 18, 2008
No: 12 / ID: 2120

What about CrazyEgg? http://crazyegg.com/ I’ve tried it with my company and it’s a pretty good tool!

Starting price is quite low.

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